It’s more than just a job. It’s a career.

Are you ready to?

  • Work with the newest and exciting technology
  • Join a company that has solid leadership and a vision for the future
  • Be part of a team where your quality of life and job satisfaction is truly valued

We work hard to be a dynamic and continuously improving organization founded on integrity and the superior delivery of services. As the premier provider of computer networking service in the region, we’ve seen significant growth in our business because we don’t just invest in our technology. We invest in our people.

Our team of world-class experts lives and breathes our core values. We have a strong drive for performance and strive to exceed the expectations of our clients. We work hard, but we enjoy our success.


“Carolinas IT has created a culture around our core values: Integrity, trust, initiative, leadership, and professionalism. I am amazingly humbled each and every day by the people I work with. Not only are they very intelligent and talented individuals, but they also are just good people. The leadership we have here is like I have never experienced before and I cannot see myself being anywhere else.”

“Every day I walk into Carolinas IT and I feel completely blessed to be an employee here. The owner makes a point to get to know his employees, and it’s apparent that he has encouraged the same behavior all throughout the company. Everyone cares about your well-being, your family, and making work here a very enjoyable experience. They truly care about their employees here, and there is not a day that I wake up and not want to come into work at Carolinas IT.”

“I have worked for Carolinas IT for over 10 years. As an Account Manager, I have the support I need to bring in new business and grow our existing accounts. From Project Management to Marketing, I have all the tools I need to be successful. It’s very rewarding to work for a company that is committed to providing excellence for our customers. I am proud to be part of such a dedicated and capable team.”

“Carolinas IT fosters a culture that makes you feel proud to be a part of their family. With amazing perks such as a corporate retreat Lake House, business-casual dress policy, unlimited vacation/flex time off policy, and more, Carolinas IT is an amazing place to work. As an employee, I feel welcomed, challenged, and respected. In summary, Carolinas IT is the first company I’ve have the privilege to work for that I look forward to ‘going in’ every morning.”

Take a look at our Mission and Vision statements. You may find some things that sound different.  We take them seriously. Carolinas IT employees enjoy the following benefits:

  • 100% cost coverage for employees for medical, dental and vision, with company contribution to dependent care coverage
  • Company contribution to employee health savings account on a bi-weekly basis
  • 401k with company matching
  • “Flex Freedom” time policy, no limit on time off
  • Casual dress policy 5 days a week
  • Free snacks, soda and custom coffee
  • Convenient access to I-40
  • Gym membership subsidy (the YMCA is right across the street from our office!)
  • Generous mileage, technology and expense reimbursements
  • Monthly employee activities
  • Bike share program
  • Community involvement with organizations such as Toys for Tots, Girl Scouts, Boy Scouts, Wake Interfaith Hospitality Network and more

Sound interesting?

Available Positions

We have an open position for an overnight Technical Support Specialist. The overnight Technical Support Specialist is responsible for providing our clients with basic technical after hours support from the hours of 9 PM-7 AM Monday-Thursday. Please only submit your resume if you are in Raleigh, NC.

Responsibilities:

  • Monitoring Network Status – Providing first level remediation to user, network, or server issues
  • Escalating issues to the on call Senior Engineer as required
  • Assisting with client report generation
  • Updating client documentation
  • Carrying out network preventive maintenance tasks such as patching and updates
  • Off-hour project tasks
  • Assist with Managed Services reactive incidents
  • Perform troubleshooting to isolate and diagnose LAN/WAN problems
  • Install, upgrade and configure network printing, directory structures, rights, security, software, file services, and backup systems
  • Active Directory/Group Policy management and administration

Requirements:

  • Min 3+ Yrs experience providing technical support to end users running Microsoft XP/7/8.
  • Min 2 Yrs experience providing technical support on Microsoft Server 2003/2008/2012
  • Patch management experience (Desktops/Servers)
  • Support/troubleshooting of MS Office products.
  • Direct support experience of MS Outlook in a Microsoft Exchange environment.
  • Troubleshooting of basic network connectivity.
  • Strong understanding of basic network architecture to include functionality of switches, routers, firewalls. (Not necessarily the configuration of them, just their function on the network)
  • Support of printer and peripheral network connectivity.
  • Support of popular web browsers.
  • Understanding of basic group policy use
  • Proactive and enthusiastic attitude Instinctive troubleshooting skills
  • Strong communication and customer service skills are essential.
  • Professional bearing and manner
  • Proactive and enthusiastic attitude
  • Must pass drug test and background screening

Preferred:

  • Microsoft Certified IT Professional – Windows 2003/2008/2012
  • Server/Active Directory Experience/Group policy
  • Microsoft Exchange Admin/Support Experience – Virtualization experience

Job Type: Full-time
Salary: $45,000.00 to $55,000.00 /year

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We have an open position for a Senior Solutions Architect (SSA) to join our team. The SSA serves as a pre-sales resource who designs technical solutions to address client business challenges. The successful candidate must possess the intelligence, energy, and force necessary to prevail in a demanding and fast-paced environment. He/she must be dedicated to excellence, organized, professional, and personable while providing exceptional service to our clients.

Responsibilities:
The Senior Solutions Architect is responsible for designing technical solutions to meet client requirements. The SSA will meet and consult with clients, listen to their challenges, and then work with a Carolinas IT Account Executive to design a solution that matches the requirement. Additionally, the SSA may serve as a Virtual CIO or Consultant to assist clients by providing IT guidance and leadership.

  • Support the sales team by identifying the customers’ business and technical requirements during the sales cycle and determining appropriate solutions and services.
  • Participate in the planning and design process by assessing current state and desired outcome
  • Develop business assured solutions and strategy that integrate client’s business requirements, information technology, and Carolinas IT processes and/or resources
  • Conduct customer-facing presentations
  • Develop and finalize solution architecture/design and detailed line item configurations and/or bill of materials (BOMs).
  • Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation
  • Display expertise with integration of advanced technology solutions offered by Carolinas IT

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems or related experience
  • 4-6 years’ experience in a technical leadership role for IT projects in the areas of integration or support services
  • Working knowledge of ITIL
  • Knowledge and experience with current hardware and software inoperability, cloud, and security solutions
  • Experience with structured project management methodologies
  • Experience working with solution design, job costing and quality planning
  • Experience developing/writing technical sales documents
  • Knowledge of Windows Server, Microsoft Exchange, Switching, Routing, and Cloud Technologies
  • Understanding of industry best practices for networking architecture design
  • Understanding of Mass Storage Design (SAN)
  • Understanding of Server Virtualization and related of concepts
  • Strong interpersonal communications skills
  • Professional bearing and manner
  • Ability to listen and correctly analyze technical requirements
  • Strong technical experience designing Microsoft and Cisco networking technologies
  • Strong understanding of networking concepts such as OSI Model, packet architecture, security, authentication
  • Proactive and enthusiastic attitude
  • Limited travel required
  • Must pass drug test and background screening

Job Type: Full-time
Salary: $75,000-$95,000/year, depending on skills and experience.
Apply Now

Apply Now