What Our Clients Say

Have you heard what they’re saying about us?

At Carolinas IT, our mission is to provide our clients with peace of mind by exceeding their expectations in every interaction in order to earn their trust and become a valued and appreciated extension of their team. Check back monthly to read the latest comments from our clients.

Last updated: September 4, 2019

“Craig reached out to me about patching my computer but after talking with me and looking back at past patching reports, he realized I had an ongoing issue with the slow performance of my computer since I got the laptop. He actually cares about doing the best job possible and was willing to go more than the extra mile to get to the bottom of the problem once and for all instead of just blowing it off. That’s the kind of employee everyone wants – one with integrity and commitment.”
– Heather
Pharmaceutical company in Durham, NC

“The email migration was managed very well by everyone at Carolinas IT. Jeff did a great job helping me in the decision making, Jerry managed the migration very effectively, Drew kept us on point and on time and Chris got everyone back up and running very effectively.”
– Matt
Financial planner in Durham, NC

Josh was able to fix the problem quickly and he was pleasant to work with. He was even able to help with a problem I was having with my phone, so I got bonus help!”
– Bob
Biotechnology company in Morrisville, NC

“Lawson was very patient and resourceful to fix my problem. It was not a quick fix, but he knew just what steps to take to resolve the problem. Great job!”
– Amberly
Pharmaceutical company in Durham, NC

“Mike, as are all of your personnel with whom I have had contact, was prompt, friendly, courteous and fixed the problem.
– Don
Financial planner in Knightdale, NC

“I appreciated the continued assistance and progress as it was not a quick and easy solution. Thank you!”
State government office in Raleigh, NC

“Chris jumped in very late at night to resolve this issue quickly. I’m very appreciative for the quick response. All parties acted fast to resolve a potential threat to the system.”
– James
Engineering consultant in Raleigh, NC

“Andrew was determined to work through the security issues posed through Spectrum and outdated authorizations.”
– Jack
Commercial real estate firm in Raleigh, NC

“I can always rely on Brooks to quickly and efficiently resolve the ticket. He is a pleasure to work with.”
– Lynn

Law firm in Raleigh, NC

“John was great; very personable. When it worked and I couldn’t recreate the issue he didn’t make me feel like I had wasted his time.
– Donna
Consulting firm in Leawood, KS

“My experience was great because Andrew fixed both my computer email and my phone email without getting frustrated with me. He said I could call back if I still needed assistance, so I did and he helped me fix something that I had been working on for a few hours. He kept me from throwing my computer out the window.”
– Jennifer
General contractor in Raleigh, NC

“Erik was fast, efficient, and very responsive. He did a lot of background work and coordination with multiple IT departments to find a solution to my problem. He also made sure I had frequent progress updates along the way. Great job!
– Mary
Engineer in Raleigh, NC