Carolinas IT Ranked Among Top 501 Managed Service Providers by MSPmentor

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For the fourth year in a row, Carolinas IT ranks among the world’s most progressive 501 Managed Service Providers (MSPs), according to MSPmentor’s 10th-annual MSP 501 Worldwide Company Rankings. The top MSP 501 companies ranked this year include organizations from around the world and from diverse technology and business backgrounds. Collectively, they amassed $14.48 billion in total revenue (based on …

Carolinas IT CryptoWatch Detects Ransomware

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Carolinas IT has developed and deployed a process for detecting ransomware outbreaks within a client environment, dubbed internally as “Cryptowatch.” Developed and tested by Tom Hughes, Director of Managed Services, and Chris Walters, an Associate Systems Engineer on our cloud team, the process proactively monitors for indications of ransomware activity on a Windows Server. Upon detection, several automatic processes are …

Carolinas IT Named One of 2017 Tech Elite Solution Providers by CRN

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Carolinas IT, a leading provider of computer networking solutions has been named to 2017 Tech Elite 250 list by CRN, a division of The Channel Company. The annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size. To compile …

The Top Three Traits Your IT Provider Must Have

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Finding the right Managed Services provider can be challenging. As you search for the right provider, we’ve outlined three attributes the provider must have. There are many more than three that are worth some reflection, but what we have chosen are meant to help you consider: How your IT provider thinks about and prepares customers for the future of IT …

Does Your IT Provider Know Your Name?

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It’s a simple question, designed to make you think about your relationship with your IT provider. Your provider’s goal should be to understand you and your business—how it runs, what it needs, and where it’s headed. These are important determinants of the technology and support you need. Your provider shouldn’t just select technology that will work; they should be aware …

Does Your IT Provider Offer Total Support?

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In recent blog posts, we’ve discussed cloud computing and its business value to companies of all types and sizes. When selecting new technology, it’s important to remember the importance of support as part of the overall value proposition of any IT system. Selecting technology that can adapt to your current needs and adapt to changing demands and conditions is critical …

Hybrid IT: A Journey for You and the Modern MSP

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In recent years, the cloud has emerged as the leading technology for delivering services across industries. How have cloud technology-as-a-service solutions come to dominate the market so quickly? The internet continues to improve and is the backbone of delivering cloud solutions anywhere. Cost-effective, high-speed networks and broadband used by individuals, small businesses, and enterprises. Server virtualization has dramatically reduced the …

How the Modern MSP Delivers Business Outcomes

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Last week we discussed the push for providers like us to focus on delivering business outcomes for customers like you. “Business outcomes” is a relatively new term in the traditional IT world, especially among providers that have focused on delivering technology in general. Today, just delivering technology isn’t enough. Businesses have increased needs beyond uptime, availability, and performance and depend …

The Next Generation of SMB IT and IT services

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Until recently, we’ve spent decades in a world full of technology for its own sake. Technologies such as mainframes, minicomputers, PCs, laptops, networking gear, big software, PBX’s, etc. were considered necessary for businesses to function. In this model, SMB’s received their technologies from resellers called Value-Added Reseller (VARs), Systems Integrators (SIs), and Interconnects (Telephony VAR) who delivered and maintained this …

Implement a Layered Defense

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Antivirus and firewall solutions are no longer enough to protect you from malware and ransomware attacks. Having a layered defense system consisting of elements such as Next Generation Firewalls (NGFW) and OpenDNS protect your network against infections such as the paralyzing Cryptolocker virus. Open DNS OpenDNS keeps a database of “bad sites”that might contain viruses or Cryptolocker encryption keys, prohibiting …