Collaboration technologies improve the experience for both patients and healthcare providers.
Digital transformation is an often-discussed topic in tech circles but the conversation is rarely focused on healthcare. Digital technologies, specifically those related to collaboration, are helping to transform and improve the experience for both patients and healthcare providers nationwide. The future of healthcare is in collaboration; keep reading to learn 4 reasons why.
Collaboration technologies improve communication across the entire healthcare system.
Healthcare providers are working together to provide coordinated patient care that improves healthcare quality and lowers costs. Patients in need of specialized help from experts in a distant city or state, with the help of collaboration technologies like Cisco Spark, can connect face-to-face with healthcare specialists in real-time and have access to high-quality and highly personalized care they would not otherwise have.
Hospital staff and caregivers have increased access to information and education.
Collaboration technologies are helping to enhance internal communications among hospital employees and caregivers. These digital tools give hospital staff access to professional training and guidance from anywhere and on nearly any device. Administrators and caregivers, with collaboration, can also provide real-time updates to their teams from afar, meaning everyone is always on the same page and the time from start to finish for critical projects and initiatives is drastically reduced.
“Delivering education opportunities where learners reside is helping to retain doctors in rural areas.”-Anthony Knezevic, UBC Faculty of Medicine
Collaboration technologies put the patient at the center of the healthcare process.
The healthcare community has recognized the need to adopt solutions that put patients at the center of the healthcare process. Technology, specifically solutions related to collaboration, allows this to happen by circumventing the fractures present within the current system. This creates the seamless delivery of person-centered care by eliminating divisions between institutions, individuals, and healthcare professionals.
Collaboration technologies connect patients in rural and underserved areas to quality care.
In rural areas where the nearest hospital or clinic could be hours away, collaboration is helping to fulfill a critical need in providing patients with access to high-quality care. Telehealth services make it possible for patients in non-emergency scenarios to consult with a specialist without leaving their home. And in an era where rural hospitals are in increased danger of closure, telemedicine, many believe, offers a path to success for struggling hospitals.
“We’ve reduced the number of emergency patient transfers from our partner hospital in Montana by 60% by using Cisco Telepresence for physician collaboration. This significantly lowers transportation costs, improves patient outcomes, and saves parents the anguish of a 12-hour drive to reach a specialist.”-Andrew Blackmon, Children’s Hospital Colorado
There is widespread agreement among those in the medical field that when it comes to technology, healthcare is at least a decade behind other industries. By adopting collaboration technologies, the industry is easily able to take a large leap into the present and usher in the future of patient care.