What are Managed IT Services?
The specific responsibilities that an MSP has should always be detailed in a Service Level Agreement (SLA) that defines the relationship and specifies exactly how the MSP will deliver the services, and what you as a customer should expect. As an MSP, our value proposition is that we specialize in maintaining networks, and have the tools, expertise, and knowledge to provide you with a higher level of service at a lower total cost than you could by managing it yourself.
Unsure what to ask your current MSP? Click here to find a list of questions that every MSP should be able to answer without hesitation.