Carolinas IT welcomes Jennifer Fralick to our Managed Services team as a Service Desk Coordinator. In her role, she will be assigning tickets to engineers for service requests while providing customer service to our clients. She has over 20 years of experience including Project Management, Operations management, and web design. Before moving to North Carolina 8 years ago, she worked at the Pentagon overseeing and managing some of the DoD’s web sites.
When she’s not keeping up with the latest IT craze and learning new coding languages, Jennifer enjoys spending time with her 9-year-old daughter and friends doing just about anything. You can almost always find her in some fashionable shoes-her one and only addiction.